IT Change Management

The goal of Change Management is to establish standard procedures for managing change requests in an agile and efficient manner to minimize the risk and impact a change can have on business operations. Through this module, you will gain an overall understanding and an awareness of the significance of the issue to help you with workplace security.

Evolution Academy’s eTraining platform delivers a complete awareness training solution to organizations, regardless of their staff size and business hierarchy.  Course materials and quiz are designed in an easy-to-access format to all staff, while reports of the overall results would be available for management and internal audit teams.

Objectives

Upon completion of the course, the trainee would:

• Earn basic knowledge of IT Change Management

• Learn about the effort to establish Change Management

Agenda

• What is IT Change Management?

• Benefits of Change Management

• Definition of a "Change"

• Change Management Process Flow

• Assessment Quiz