Courses

58 course(s)

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Recognize the relationship

It is necessary to keep in mind that customer service relationship is not …


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Body Languages

Body language is the most vital aspect of non-verbal communication that bu…


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Happy and memorable touch with Customer

Learn how to create an impactful customer experience through customized pr…


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Complaint Handling

Customer complaints can be defined as the gaps between what business promi…


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Handling Angry Customers

No matter what customers blamed or what feeling they felt, a professional …


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Documentation in Customer Service

It is important to document customer complaints which service providers ca…


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